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Shipping & Returns

At Aloha All Day Hawaii, we are committed to providing exceptional customer service and ensuring that our customers are completely satisfied with their purchase. We understand that sometimes products may not meet your expectations, and we want to make the return process as easy and convenient as possible.

If you are unsatisfied with your purchase for any reason, we offer free returns within [number of days] days from the date of purchase. Here are the details of our free returns policy:

  1. Eligibility:

    • To be eligible for a free return, the item must be unused, in its original condition, and in the original packaging.

    • Proof of purchase, such as the order confirmation or receipt, is required for all returns.

  2. Return Process:

    • To initiate a return, please contact our customer service team either by phone or email. They will provide you with the necessary instructions and a return shipping label, if applicable.

    • Pack the item securely in its original packaging, ensuring that all accessories, tags, and labels are included.

    • Attach the provided return shipping label to the package.

    • Drop off the package at your nearest shipping carrier location or schedule a pickup, depending on the instructions provided by our customer service team.

  3. Refund or Exchange:

    • Once we receive and inspect the returned item, we will process your refund or exchange.

    • Refunds will be issued to the original payment method used for the purchase. Please note that it may take a few business days for the refund to be reflected in your account, depending on your financial institution.

    • If you prefer an exchange, we will gladly assist you in selecting an alternative product of equal or lesser value. Any price difference will be refunded or charged accordingly.

  4. Exceptions:

    • Some items may not be eligible for free returns due to hygiene or safety reasons. These include personalized or customized items and intimate apparel. Please refer to the product description or contact our customer service team for further clarification.

At Aloha All Day Hawaii we value your satisfaction and want to ensure that you have a positive shopping experience with us. If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team, who will be happy to assist you.

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